Rick Jaggers’ career as a computer systems engineer spans 25 years, when he was working as a contractor for the U. S. Government.
He had a Top Secret Clearance and all that. It lapsed when he left government service.
He moved to Atlanta, Georgia, about 1990. Ten years later he moved to Key West, Florida, and a year later (2003) he moved to the Tampa Bay area.
The tasks that Rick performed for the government mirror almost anything you will need to do:
- Define requirements – helped the customer figure out what they wanted to turn over to a computer.
- Select software – figure out what software they needed, and then help buy it or decide write it in house. Rick’s early specialty was data warehousing.
- Select the computer – this is a purchasing process, and Rick advised the customer about buying the right hardware: PC, Apple, Unix/Linux.
- Physically install the systems and connect them to a network – this was necessary whether it was a desktop computer or a server in the server room.
- Load and configure the software – computers are pretty useless right out of the box, even today.
- Teach the user – Rick has provided desk-side training and set up classroom courses.
You might be interested in following Rick’s personal blog about how ABCInc is evolving: www.ABCInc.biz